TEAM CONTACTS, ROLES & COMMUNICATION PLATFORMS

NCH primary internal communication platforms are WHATSAPP, PHONE/TEXT, & EMAIL

WHATSAPP - This is our team chat and the quickest way to get information out to the 

team. We use this to celebrate wins, crowdsource guidance from peers, and 

share important team resources and updates.

Make sure you have joined the chat, alerts are turned on, and that you have

setup the desktop platform as well.

Don’t be shy about popping questions or new info into this thread! It helps the

whole team!

PHONE/TEXT - For quickest response, direct communication with team members, or issues that 

are not relevant to the group, use phone call or text.

EMAIL - Email is primarily used for sharing comp sheets and/or other docs for review 

and feedback.

SLACK - ?

TEAM LEAD NANCY CHU (nancy@nancychuhomes.com, 917 992 3098)

Nancy Chu is the team leader and rainmaker for this team. She oversees and directs messaging, marketing, process, and agent training. Nancy is here to guide you and make you a better agent!

DIR OPERATIONS RAF RICCI (raf@nancychuhomes.com, 917 699 3785)

OPS MANAGER JILL DOMBROWSKI (jill@nancychuhomes.com, 917 497 5150

TRANSACTION MGR KESHIA CHARLESTIN (keshia@nancychuhomes.com, 973 337 3794)

DIR CLIENT SERVICES MARK DONATIELLO (mark@nancychuhomes.com, 201 491 7232)

DIR SALES NAME  (EMAIL, PHONE)